OC of perpetrator PZU – procedures, claims, compensation

Q: How old is PZU?

Over 220 years — PZU traces back to fire insurance founded in Kingdom of Poland in 1803. Oldest insurance in Central Europe.

Q: How to report PZU claim?

Online on pzu.pl, by phone (hotline), through myPZU app, at offices (largest network in Poland).

Q: Is PZU the largest in Poland?

Yes — PZU is Poland's largest insurer. Listed on GPW.

Q: Does PZU have partner workshops?

Largest network of partner workshops in Poland. List in PZU system.

Q: Do you provide road assistance throughout Poland?

Yes! We cover all of Poland — from the A1, A2, and A4 motorways to local roads. Our fleet operates across 43 cities in Silesia and beyond, with multilingual dispatch available 24/7. Whether you're in Katowice, on the A4 near Kraków, or transiting the S1, call +48 571 426 225 and we'll send the nearest truck.

Q: How much does road assistance cost?

Every situation is different — pricing depends on distance, vehicle type (car vs truck vs motorcycle), time of day, and the specific situation (simple tow vs accident recovery vs winching from a ditch). Use our online calculator at /cennik for a quick estimate, or call +48 571 426 225 — we ALWAYS quote the price before starting, so there are no surprises or hidden fees.

Q: Can I pay by card?

Yes, we accept cards (Visa, Mastercard), cash, BLIK, and bank transfer. For insurance cases, we handle direct billing with the insurer — you may not need to pay anything out of pocket. We also issue VAT invoices for business clients.

Q: How quickly will you arrive?

In cities, we typically arrive in 15-25 minutes. On motorways and intercity routes, expect 30-45 minutes. Response times depend on traffic and distance, but we always dispatch the nearest available truck. Call +48 571 426 225 for a real-time estimate.

Q: What is road assistance?

Road assistance means on-the-spot help when your vehicle has a problem: battery jump-start, flat tire change, emergency fuel delivery, lockout service (keys locked inside), and minor on-site repairs. If the problem can't be fixed roadside, we tow your vehicle to the nearest workshop. Available 24/7, even on holidays.

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Professional towing and roadside assistance in PZU

OC of perpetrator — PZU

Use free towing at PZU insurer expense

+48 571 426 225

Available 24/7 • Arrival < 45 min • Free towing from at-fault driver's insurance

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Available 24/7 Arrival < 45 min Free towing from at-fault driver's insurance

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Towing from 150 PLN →

Editorial Team · Updated: May 2026

roadside assistance near me — tow truck near me

nearest towing service OC PZU — +48 571 426 225

Towing from PZU liability insurance

PZU SA is the largest insurer in Poland and Central-Eastern Europe, with over 200 years of tradition. It serves more than 16 million customers and has the widest claims settlement network in the country. If you are involved in a collision caused by a PZU-insured driver, you are entitled to towing at the insurer's expense. PZU offers fast claims processing — average resolution time is 7 business days.

How to use free towing?

1. Call us

Call +48 571 426 225 and inform us about the collision

2. Provide policy details

Provide the at-fault driver's liability insurance policy number and insurer name

3. We send a tow truck

We dispatch a tow truck to the scene of the incident

4. We handle the paperwork

We settle the costs directly with the insurer

Why Choose Us?

Available 24/7

We are at your disposal at any time of the day or night, including nights, weekends and holidays.

Free for you

Towing costs are covered by the at-fault driver's insurer

Professional Team

Experienced drivers, modern equipment, insurance.

holowaniepojazdow.eu - Cashless towing from at-fault party's TPL insurance. Call: +48 571 426 225

PZU is one of the Polish insurance companies offering OC (Civil Liability insurance) for vehicles. PZU S.A. (Powszechny Zakład Ubezpieczeń) is Poland's largest insurance company, operating continuously since 1803.

Claim notification

Claim notification from OC of perpetrator can be done directly with perpetrator's insurer (BLS — Direct Claim Settlement) or with own insurer. Most companies offer online notification (form on website) or telephone.